Showing posts from August, 2021

Keeping Lawyers Happy

Below is a list of tips for keeping lawyers happy at your firm. And beneath the list are links to articles and books with additional tips. Happy lawyers are committed, engaged, and productive. They are less susceptible to burnout and unlikely to leave for a new position.  Tips for Keeping Lawyers Happy Amenities - Provide concierge services; reimburse commuting expenses, add  fitness classes  Assistance - Support those with mobility and family issues Balance  -  Offer part-time work and reduce billable hour requirements Bonuses  - pay bonuses at an appropriate frequency Collaboration  - Conduct firm meetings to promote collaboration and teamwork Compensation -  be vigilant to keep competitive pay and benefits Feedback  - Give guidance and feedback Rewards - Acknowledge and reward accomplishments Socialization - Host social events to facilitate team building Space  - add outdoor areas for work and socializing  Snacks  - Serve healthy drinks snacks (e.g. fruit, Kombucha, etc.) Traini

Masking Strategies

During Summer of 2022, the CDC relaxed Covid requirements due to declining case counts and rising immunity. As a result, schools and workplaces are relaxing requirements for masking and vaccinating. However, individuals with breathing problems may need to continue being cautious about isolating, masking, and vaccinating. Protect yourself by getting vaccinated, boosted, and wearing a mask when appropriate. Carry a mask with you and use a N95 or KN95 mask instead of a cloth or surgical mask. For more tips masking tips, read the articles listed below. For recent updates, read articles about masking FAQ’s  and  mask strategies for offices and individuals . For entertainment, watch the  Wear a Mask Parody . Articles About Masking Avoiding Counterfeit Masks Buying a Reliable Mask Changing Rules on Masking Convincing Employees to Wear Masks CDC Relaxes Masking Requirement Deciding Whether to Wear Masks Deciding Whether to Require Masks Encouraging Others to Wear Masks Individual Strategies fo

Keeping Clients Happy

Below is a checklist of strategies for keeping clients happy.  Happy clients pay bills promptly and refer new cases.  See the articles and books below for more tips on keeping clients happy. Client Checklist Accommodate clients with mobility issues  Adopt technical innovations  Celebrate personal milestones Communicate periodically with status updates Keep reception areas attractive Meet deadlines and priorities Offer hospitality (e.g. beverages and snacks) Publish newsletters with preventive law tips Smile in-person and on the phone Use client portals for messaging, etc. Articles Appointing a Chief Happiness Officer Client Management Communicating with Clients Correcting Mistakes Dealing with Difficult Clients Getting Clients to Do Their Homework Improving Hospitality Including Fun at Work Managing Clients  Keeping Clients Happy Making Offices Hospitable Portals for appointments, billing, and messaging Providing Exceptional Service Strategies for Client Service Using Greeting Cards Bo

Improving Speaking Skills

Speaking can attract clients, build reputations, and win cases. Remember to speak with enthusiasm, project your voice, and vary your pace, pitch and volume, and use the power of the pause. For more tips, read articles about public speaking ,  speaking style , speeches that attract clients ,  talking tips , and using your voice effectively . For in-depth study, read books for lawyers about  Being Articulate ,  Presentation Skills ,   Storytelling Techniques ,  and  Speaking Outside the Courtroom . Visit article archives maintained by the  National Speakers Association , the Public Speaking Project , and Toastmasters . .   

Improving Offices

Well-designed offices can attract clients, boost productivity, and enhance well-being. Improve your office by adding amenities, displaying artwork, creating areas for socialization, increasing natural light, improving air quality, and using soothing colors.  Welcome clients and recruits by posting a video tour at your website. See below for articles and video tours to get design ideas for your firm. ARTICLES Checklist for Office Design Designing the Hybrid Office Enhancing Reception Areas Faci litating Collaboration Improving Offices Going Virtual Office Design Open environments Money saving designs Small firm layouts Reception areas Reducing Size of Offices Reimagining the Office Tips for legal professionals Transitioning after Covid Trends in law office design VIDEO TOURS Ben Glass Law (Fairfax, VA) Benincasa Law Firm (Verro Beach, FL) Blick Law Firm (Tampa, FL) Corson and Johnson (Eugene, OR) John J Malm & Associates (Naperville, Illinois) McClure Law Group (Dallas, Texas)