Responding to Emails
Below are tips for responding to emails from clients, lawyers, and prospects, Prompt replies improve goodwill, relationships, and reputations. For more guidance, see the articles and books listed below. And for examples, see below for sample responses to website inquiries. Tips Attachments - summarize attachments and include a list at the end of message. Automating - automate replies to acknowledge receipt and provide timeline. Courtesy - be empathetic, polite, and positive. Length - keep messages short (use attachments for long messages). Promptness - respond within 24 hours. Subject - limit to a few words Articles Accelerating Replies Automating Responses Do's and Don'ts Emailing Professionally Ethics of Email Handling Unsolicited Inquiries Responding to Lawyers Sign-Offs and Signature Blocks Using Forms Books Mastering Email Writing Professional Email Samples Family Law Advocates (Small Firm, Family Law, Tampa) Thank you for contacting FamilyLawAdvocates.com. We'l