Knowing Your Clients
Knowing your clients can help attract business, detect conflicts, screen risks, and win cases. Asking the right questions can help you assess client needs and set expectations. See below for tips and articles to help you implement them. Tips Ask for feedback on your invoices and website Meet clients at their place of business Regularly meet with clients in-person, online, and by phone Review comments submitted on your blog and social media Send out surveys to get feedback Take clients to lunch to develop rapport Use data analytics to assess client needs Articles Alternatives for Learning About Clients Importance of Knowing Your Client Conducting Client Surveys Managing Clients Questions to Ask Your Clients Screening Cases and Clients Strategies for Understanding Your Clients Types of Clients Understanding What Makes Your Client Tick Understanding Your Client’s Business Using Data Analytics in Your Marketing What Makes Your Client Tick Books Coaching Your Client Positive Prof...