Posts

Showing posts from March, 2023

Welcoming New Clients

Make new clients welcome by providing them with a welcome kit. The kit can be posted on firm websites, physically delivered at in-person  consultations or emailed for virtual consultations. Below are tips for creating welcome kits and links to resources to help you welcome new clients.  Tips Benefits - welcome kits create favorable impressions, set expectations, and streamline the onboarding process.    Contents - include a contact page, client questionnaire, firm brochure, retention agreement, and welcome letter. Cover - put the contents in a presentation folder imprinted with the firm's name to make it memorable. Digital - create a PDF or video for the benefit of clients that consult virtually or prefer being paperless. Education - use the ki t to introduce members of the firm, billing procedures, client responsibilities, possible outcomes, and timelines.   Tools - keep clients happy by using additional tools like practice management apps and client intake forms.   Arti

Marketing with Chatbots

Chatbot apps enable firms to effortlessly answer client questions. Chatbots respond to questions with text and voice. The apps are affordable and easily added to law firm websites.  Firms can select the data provided by chatbots, including information about the firm and legal problems it can solve. The apps can attract new clients and improve service to existing ones. Use the resources below to help add a chatbot to your firm's website. Articles Applications for Legal Chatbots Attracting Clients with a Chabot Benefits of Chatbots and Live Chat Chooisng a Live Chat Provider Ethical Implications Guide to Chatbots Using Chabots on Websites Why and How to Create a Chatbot Books Designing Bots Guide to Making Chatbots Using Bots to Grow Firms Providers Codal Reviews Law Next Directory Samples Ashmore Law Firm  (Dallas, TX - General Practice) Burbank Law Firm (Fullerton, CA - Estate Planning) Phillips & Associates  (New York City - Discrimination Law) Retail Examples  (Various - Con